Order fulfillment: defining monitoring events

Events are used in instances where the Enhanced Order Monitor may raise multiple alerts of the same type.

For example, if an order with multiple lines that are shipped together has a shipment delay and you have configured the Enhanced Order Monitor to raise alerts when shipments are delayed at the line level, an alert of the same type would be raised against each line in the order. You can create rules to aggregate all of these similar alerts and raise one "root cause".