Delivery Service and Scheduling
Delivery Service and Scheduling allows you to do appointment scheduling, monitoring, reporting, capacity management, cross-partner coordination, appointment management, and to provide available-to-promise dates. With the Sterling Delivery and Service Scheduling you can also maintain a consolidated view of all of your service specialists.
Increase the value of each order by adding additional services to items being sold. Delivery Service and Scheduling gives you the tools to maintain a wide network of service specialists across various locations and provides a centralized, consolidated view of their calendars and schedules. These service specialists can be internal employees, external resources, or a combination of both depending on the geography. The availability of these resources can be viewed and scheduled when entering an order for physical goods or as a separate order transaction. These services can be activities performed on a product before the product is delivered to the customer, or a provided service that is performed at the customer site. Activities can be performed at all types of facilities including manufacturing facilities and flow-through or distribution centers.
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|A system administrator installing Delivery Service and Scheduling||Installing optional components|
|A system administrator configuring Delivery Service and Scheduling to meet the customer demands such as activities performed on a product before the product is delivered to the customer or applying provided services at the customer site||Configuring Delivery Service and Scheduling|