Defining receiving discrepancy reasons

You can define codes to specify reasons for any discrepancies that may occur during a receipt of a shipment or a return.

There are three types of receiving discrepancies:

  • Over Receipt - Occurs when a receiving node receives additional quantity compared to the expected quantity.
  • Under Receipt - Occurs when a receiving node receives less than the expected quantity for the receipt.
  • Damaged Receipt - Occurs when the receiving disposition code indicates that a damaged product has been received.

A given discrepancy type can have multiple reason codes defined for it. For example, if a shipment is received with a quantity of 10 under the expected receiving quantity, it is possible for the under receipt discrepancy to have two different reasons for the receipt, such as 6 units SHORT_SHIPMENT and 4 units CARRIER_FAULT.

Note: During receiving, if you observe any manual discrepancy, map the manual discrepancy to the appropriate application-provided discrepancy types.