Defining receiving discrepancy reasons
You can define codes to specify reasons for any discrepancies that may occur during a receipt of a shipment or a return.
There are three types of receiving discrepancies:
- Over Receipt - Occurs when a receiving node receives additional quantity compared to the expected quantity.
- Under Receipt - Occurs when a receiving node receives less than the expected quantity for the receipt.
- Damaged Receipt - Occurs when the receiving disposition code indicates that a damaged product has been received.
A given discrepancy type can have multiple reason codes defined for it. For example, if a shipment is received with a quantity of 10 under the expected receiving quantity, it is possible for the under receipt discrepancy to have two different reasons for the receipt, such as 6 units SHORT_SHIPMENT and 4 units CARRIER_FAULT.
Note: During receiving, if you observe any manual discrepancy, map the manual discrepancy to the
appropriate application-provided discrepancy types.