Capacity allocation parameters

Sterling Order Management System Software provides multiple parameters for handling capacity allocations.

A valid appointment should be present on the order line before any attempt is made to allocate capacity. If the appointment is not available, the attempt is made to allocate capacity after the creation of the line.

During creation, if capacity is not available, the appointment is taken but no capacity is allocated.

Changes to the order line that cause the capacity availability to be reconsidered include:

• Addition to Ordered Quantity or addition of options
• Shipment Address
• Ship node selected for line fulfillment.
• Appointment Date and Time when the service needs to be performed.
• Skill changes made by adding another product line to the existing Delivery Service or Provided Service.

Override capacity check

For each service line, a parameter can be specified to indicate whether or not to check capacity during line creation or for any subsequent change. If this parameter states that capacity check is overridden, then capacity is assumed to be available for the service line and no check is made. Capacity is allocated for the appointment dates provided on the line. However, a valid resource pool must be setup which can provide the delivery or provided service desired.