You can define rules to set capacity reservation expiration
limits and to allow resource capacity assignments to span across service
slots.
About this task
To define capacity rules:
Procedure
- From the tree in the application
rules side panel, choose Resource Capacity > Capacity Rules.
The Capacity Rules window displays.
- Enter information in the applicable field.
Refer to Table 1 for
field value descriptions.
Table 1. Capacity
rules window
Field |
Description |
Capacity Reservation |
Default Capacity Reservation Expiration Time (in Hours) |
Enter the number of hours after which a capacity reservation
should expire. Once the expiration time has passed, the reservation
is available for purging. |
Capacity Across Slots |
Allow Spanning of Capacity Across Slots |
Check this box to allow service resource capacity assignments
to span across multiple service slots. Note: This
option is only available to resource pools that maintain capacity
at the service resource level and have a service slot group that is
not hierarchical.
|
Span Across Non-Working Shifts For <n> Minutes |
Enter the number of minutes for which a shift can span across
its adjacent nonworking shift or shifts. |
Ignore Prereserved Capacity |
Ignore prereserved capacity when recomputing appointment options |
Check this box if you do not want to consider pre-reserved
capacity for capacity calculations. |
Capacity Availability Calculation |
Number of Days to consider for Capacity Calculation |
Enter the number of days in future till which capacity is precomputed for a
resource pool. |
- Choose the Save icon.