Defining resource pools

Delivery and provided services are supplied by defined service nodes. Service nodes can provide multiple delivery and provided services.

Resource pools provide the ability to define how much service capacity is available for these services by geographical area and time slots. A resource pool is an aggregate collection of resources needed to perform a delivery service or provided service. A resource pool is defined by the organization that is providing the capacity.

Note: For an enterprise user to access the resource pool or capacity of another enterprise, that user must have access to the other enterprise's capacity organization. In addition, Data Access Policies must be enabled.

A resource pool comprises the following components:

  • Service slot group
  • Resource calendar
  • Delivery items or service items
  • Regions served
  • Standard capacity definition
  • Team Members