Sales order pipeline
Sterling Order Management System Software maintains and fulfills orders that are placed.
A pipeline represents the process configuration that is unique to an organization. A process type pipeline is a series of transactions and statuses that guide a document type, such as a sales order, through a predefined process. You can also set up transactions that consist of events, actions, and conditions for the pipeline you are configuring.
The following diagram illustrates the sales order pipeline that is provided by Deployment Accelerator:
When a shopper places an order, the order is created either as a draft order or confirmed order. Reservation is also created for the order and is confirmed. The confirmed order is scheduled to check for inventory availability, inventory reservation, and estimated shipment dates calculation. If the scheduling process is unable to find inventory, the order is moved to backordered status. After a specific time interval the backordered items are again picked up and scheduled. The order is later released to a node for further processing. If the node is not present in Sterling Order Management System Software, but present in an external system, the node information is published to the external system. A shipment is created or consolidated with an existing shipment. The order can be either closed or purged from Sterling Order Management System Software.
The sales order pipeline that is provided by Deployment Accelerator is simplified and easy to use. All the redundant conditions and transactions are removed from the existing sales order pipeline to ensure most of the commonly used functionality is intact.
Viewing the sales order pipeline
- Launch the Applications Manager.
To launch the Applications Manager, from the Application Console menu, click Configuration > Launch Applications Manager. The Applications Manager opens in a new window.
- From the menu, click Applications > Distributed Order Management.
- From the tree in the application rules side panel, expand Document Specific > Sales Order > Outbound Logistics > Shipment Process Model.
- From the tree in the application rules side panel, expand Document Specific > Sales Order > Fulfillment > Fulfillment Process Model.