Unable to view data in the reports

About this task

If you are unable to view data in the reports, perform these tasks:

Procedure

  1. Ensure that the URL of the IBM® Cognos® Analytics Web site is added as a trusted Web site in your browser.
  2. Ensure that accept cookies are enabled in your browser.
  3. Ensure that the value of the yfs.analytics.reportnet.url property in the custom_override.properties file, for example, yfs.analytics.reportnet.url=http://<machinename>/ibmcognos/cgi-bin/cognos.cgi, does not contain extra space at the end.
  4. Ensure that the value of the sscap.app.url property in the analytics.properties file, for example, sscap.app.url=http://hostname:portnumber/smcfs, does not contain extra spaces at the end.