ERP integration specification: Returns

This topic discusses ERP integration for returns.

Return order download from ERP to theSterling Order Management System Software
Return Orders are created on an ERP system and downloaded to the Sterling™ Order Management System Software. Return Order modifications are also downloaded to the Sterling Order Management System Software.
Return order closure download from an ERP system to theSterling Order Management System Software
When a return is closed on the host system, it is downloaded to the Sterling Order Management System Software. Typically, one return is one receipt. Hence, when a receipt is closed, return may be marked as Closed without a separate integration from host system.
Receipt upload from theSterling Order Management System Software to an ERP system
Typically, return information is uploaded only when receipt is closed.