View history

Every time the status of a work order hold changes, useful information regarding the status change is recorded in Sterling Order Management System Software. You can view, in this screen, the history of a work order hold.

Table 1. Hold history screen, work order holds
Fields Description
Hold Type The hold type for which the history is being displayed.
Date/Time The date and time when the hold's status changed.
User ID The user who performed the change on the hold.
Status The status that the hold was moved to.
Comment The reason for the hold's creation or status change, if applicable.
Hold Transaction The transaction responsible for the hold's status change.