Active alerts tab

View alerts that are related to the specific work order.

The list includes alerts that were generated by the Work Order Monitor. For more information, see Work Order Monitor and Defining value-added services event monitoring.

Table 1. Description of fields
Field Description
Alert ID The alert ID.
Type The type of alert raised. For example, ON_FAILURE or FAILED_AUTH.
Description A brief description of the alert.
Queue The queue the alert is assigned to.
Priority The alert priority.
Status The status of the alert.
Owner The user who is handling the alert.
Last raised on The date that the alert was last raised.
Raised count The number of times that the alert occurred.