Using Distributed Order Management

Distributed Order Management enables you to manage the lifecycle of sales orders. This document explains how to use the Order consoles.

The Distributed Order Management module consists of the following components:

• Create Order Console - enables you to create order, draft orders and transfer orders. The screen level information is explained in Create Order Screens.
• Order Console - enables you to view order details, order alerts, order releases, order invoice details, order shipments, order instructions and notes. The screen level information is explained in Order Console Screens.
• Create Outbound Shipment - enables you to create a outbound shipment and set up the shipment supervisory overrides. For more information about the field values, see Create outbound shipment screens.
• Outbound Shipment Console - enables you to track outbound shipments and container, create pick list, splitting shipments and so on. For more information about the field values, see Outbound shipment console screens.
• Service Work Order Console - enables you to view the service work order related information. You can plan new appointments, add provided or delivery services or modify existing work orders. For more information about the field values, see Service work order console screens.
• Accept/Reject Transfer Console - enables you to viewing pending transfers from your location. You can accept or reject transfers. The screen level information is explained in Accept/reject transfer console screens.
• Serviced Area Search - enables you to search by zip code and determine whether a service is available for a specific area. For more information about the field values, see Serviced area search screens.
• Route Entry - enables you to enter a resource's route. For more information about the field values, see Route Entry Screens.