Viewing the available time slots for the service

You can view the available time slots for the requested service and postal code combination in the Serviced Area List screen.

Sterling Order Management System Software looks for capacity across all the resource pools for the specified Enterprise. If slots are available for the requested postal code, the Available Slots inner panel displays.

Each time slot displays as a row, and each day of the week as a column. The boxes show whether or not the requested postal code can be serviced for each time slot, each day, as follows:

• If the requested postal code is serviced for the day of the week, and capacity is available, a green checkmark appears.
• If the requested postal code is serviced for the day the week, but capacity is not available, a red cross appears.
• If the requested postal code is not ever serviced for the day of the week, a grey background appears, with no icon on top of it.