Work orders screen

You can view the work orders related to the order through the order details screen.

The order header field descriptions can be referred from the Order table.

The Service Work Orders inner panel provides information about the service work orders that are associated with the order. Please note that this inner panel only if service work orders are associated with this order.

Table 1. Work orders screen, service work orders
Actions	Description
View Details	This action takes you to the Work Order Details screen where you can view the details of the selected work orders.
Fields
Work Order #	The work order number. Click this link to view the work order details. Click the Expand All button to show the details for each work order. Click the Collapse All button to hide the details for each work order. Click + or - to show or hide the details for a specific work order.
Service Lines	Order Line Related Info	The information related to the service item. Displayed values are item ID and item description.
	Item Group Code	The group code of the item. For example, if the service is a provided service, then item group code is `Provided Service`.
	Required Quantity	The quantity of the service items required.
Products being Delivered	Item Related Info	The information related to the service item. Displayed values are item ID and item description.
	PC	The product item's product class.
	UOM	The product item's unit of measure.
	Required Quantity	The quantity of the product item on the work order.
	Delivered Quantity	The quantity of the delivery item on the work order.
Ship Node	The node from which the resource is originating.
Status	The status of the work order.
Appointment	If applicable, the date and time of appointments taken for that work order.
Pre-call Status	The status of the pre-call, if applicable.

The Value Added Service Work Order inner panel provides information about the WMS work orders that are associated with this order. Please note that this inner panel is only be displayed if value-added service work orders are associated with this order.

Table 2. Work orders screen, value-added services
Action	Description
View Details	This action takes you to the value-added services work order details screen where you can view the details of the selected work orders.
Fields
Work Order #	The work order number associated with the work order. Click this link to view the work order details.
Ship Node	The node from which the resource is originating.
Service Item Group	The service item group associated with the work order.
Priority	The work order priority.
Segment Type	Segment type of the item. A segment type indicates an inventory category. Typical values are MTC - Made To Customer or MTO - Made to Order.
Segment #	Segment number of the item. A segment holds either the specific buyer or specific order number that requires dedication.
Status	The work order status.