Service request list window
The Service Request List window displays the results of a provided service search. You can perform actions on one or more requests by selecting the check boxes of the requests you want to perform an action on and choosing the applicable action from the action bar.
Actions | Description |
View Details | This action takes you to the Service Request Details Screen screen where you can view the details of the service requests and the associated order lines for the selected service requests. |
View Instructions | This action takes you to the Service Request Instructions Screen screen where you can enter instructions for the selected service requests. |
More Addresses | This action takes you to the More Service Request Addresses Screen screen where you can add, modify or view additional addresses for the selected service requests. |
Remove | This action removes the selected Draft service requests only. |
Cancel | This action can be used to remove the selected service requests. |
Fields | |
Order # | The sales order associated with the service request. |
Line # | The line number of the service request in the sales order. Click this link to view the Service Request Details Screen screen. |
Status | The status of the service request. |
Enterprise | The enterprise owner of the order. |
Order Date | The date on which the order is placed. |
Total Amount | The total cost involved for this service request. |