Service request instructions screen

You can add instruction to the service request in this screen.

Table 1. Service request
Fields Description
Order Number The unique identifier of the order. Click this link to view the Order Detail Screen screen.
Item ID The service item's ID.
Description The description of the service.
Appointment The date and time of the service.
Line Number The line number of the service.
UOM The units of measure in which the service is calculated.
Ship Node The node from which this service is carried out.
Status The status of the service request. Click this link to view the Service Request Status Breakup Screen screen.
Line Quantity The quantity used to measure the service.
Document Type The document type associated with the service request.
Table 2. Instructions window
Action Description
Delete Instruction This action enables you to delete the selected instructions. Upon clicking this action, an alert window appears to confirm the deletion of instructions.
Fields
Instruction Type The type of instruction, such as Gift, Pick, Pack, Ship, or Other.
Text The specific instructions to be performed on the order.

Specify the instruction URL next to the Instructions URL icon.

You can also use the Instructions window for:

  • Adding an Instruction - Select the Add icon to add the instruction lines and enter the relevant information in the fields as discussed in the Instructions table.
  • Modify an Instruction - The information in the Order Instructions screen can be modified by entering the modified information and selecting Save.

Once the instructions are added, the Instructions icon appears in the corresponding service request line in the Order Detail Screen screen.