Returnable order lines screen
If a return must be created for an order that was shipped through Sterling™ Order Management System Software, you can create a return against the order through the Order Console. For returns on inbound orders shipped through Sterling Order Management System Software, use the Inbound Order Console.
| Fields | Description |
|---|---|
| Document Type | The document type associated with the return. |
| Enterprise | The Enterprise that is to handle the order. |
| Buyer | The Buyer returning the order. |
| Seller | The Seller that the order is being returned to. |
| Return # | Enter the return number. |
| Return Date | Enter the date the return is placed. |
| Return Type | This field can be customized as needed. |
| Currency | The currency with which any refunds are to be handled in. |
| Return Against Order | Yes indicates that the return is derived from
an order. |
| Return To Node | Enter the node the return is sent to. |
| Return By Gift Recipient | Check this if items are being returned by the gift recipient of the original order. |
| Fields | Description |
|---|---|
| Line | The return line number being authorized. |
| Item ID | The item ID of the return item being authorized. |
| PC | The return item's product class. |
| UOM | The return item's unit of measure. |
| Description | The return item's description. |
| Tag # | This column displays only if the item is tag-controlled. The column label that displays is the name of the unique identifier you have defined (for example, Lot #). If you have defined more than one unique identifier, the label that displays is Tag #. To view the details associated with the inventory batch number the return line belongs to, click the hypertext link. |
| Ship By Date | The date by which the return item should be shipped. |
| Available To Return | The quantity of the return item available to be returned. |
| Return Qty | Enter the quantity of the item being returned in the return line. |
| Line Type | From the drop-down, select the line type. |
| Reason Code | From the drop-down, select the reason for the item being returned. |
| Return To Node | Enter the node handling the return line. |
After entering the information in the fields,
click Save to create a return order.