Remaining service request taxes screen

You can use the Remaining Service Request Taxes window for adding or modifying the order taxes.

The service request header panel descriptions can be referred from the Service Request table.

• Adding Remaining Service Request Taxes - From the Taxes panel, choose the Add icon. A new row appears in the Taxes panel. From the Charge Category drop-down list, select the category of the new charge and from Tax category select a new tax name and enter the relevant information as defined in the following table.
  Note: This drop-down displays all service request taxes and discount taxes. Consult your system administrator to determine which charges should be used as service request taxes and which should be used as discount taxes.

  Table 1. Remaining service request taxes screen, taxes

  Fields	Description
  Charge Category	The name of the charge category. Select an option from the drop-down menu.
  Charge Name	The name of the charge name. Once the charge category is selected, this field is populated by a drop-down menu. Select the appropriate charge name.
  Charge Amount	The amount of the charge that is applied to the header level.
  Tax Name	The name of the tax. For example, International Tax.
  Tax Percentage	The percentage of tax that is applied to the header price.
  Tax Amount	The amount of the tax that is applied to the header level.

  Click Save after making changes to the taxes panel to update the remaining order taxes. The Modification Reason Screen screen appears, enter the appropriate reason code and text and click OK.

• Modifying Remaining Service Request Taxes - Locate the taxes you want to modify. In the taxes panel enter the amount of the taxes and click Save. The Modification Reason Screen screen appears, enter the appropriate reason code and text and click OK.