Record completion
The appointment record can be completed by entering the information in the Execution Information panel and by selecting the associated service and product lines.
| Fields | |
|---|---|
| User ID | The identifier of a team member associated with this appointment. |
| User Name | The name of a team member associated with this appointment. |
The list of team members gets automatically populated by Sterling™ Order Management System Software if a resource ID is selected on the appointment, and if team members have been assigned to that resource in the Applications Manager.
| Fields | Description |
|---|---|
| Item Related Info | The item name and the description is provided. |
| Item Group Code | The group code of the service item is specified. For example,
if the service is a Provided Service then the item group code is Provided
Service. |
| Required Quantity | The quantity of the service items required. |
| Fields | Description |
|---|---|
| Item Related Info | The item name and description is provided. |
| PC | The item's product class. |
| UOM | The item's unit of measure. |
| Quantity To Be Delivered | The requested quantity to be delivered by the service. |
| Actual Delivered Quantity | The quantity that was actually delivered by the service. |
Click the Complete button
to record the service completion once the details are entered in the
fields.