Alerts search by reference screen
This screen allows you to search for alerts by reference. Clicking the search button takes you to the Alert List for Search by Queue User and Reference screen.
Do not use spaces before or after any text you enter in the search fields, as this may result in inconsistent or inaccurate results.
| Fields | Description |
| Item ID | Enter the item ID contained in the alert you are searching
for, if applicable. Note: This field can only be searched on if its
values have been configured for a service in the Applications Manager.
|
| Order No | Enter the order number contained in the alert you are searching for, if applicable. |
| Ship Node | Enter the ship node contained in the alert you are searching for, if applicable. |
| Reference Name | Enter the reference name contained in the alert you are searching for, if applicable. |
| Reference Value | Enter the reference value contained in the alert you are searching for, if applicable. |
| Last Raised On Date | Enter the date range of the alert you are searching for, if applicable. |
| Raised Count | Enter the number of times the alert has been raised. This field is more appropriate for consolidated alerts. |
| Only Subscribed Queues | Select this if you only want to search for alerts in the queues you are subscribed to, if applicable. |
| Only Unassigned | Select this if you only want to search for alerts that have not be assigned yet, if applicable. |
| Max Records | Enter the maximum number of alerts you want returned from your search. |
The MessageKey value that determines the members of a particular exception group can be queried by inputting Reference Name as 'MESSAGEKEY'.