Add holds screen

You can add a hold to an order, if that hold is not already being applied to the order in created or rejected status. If you add a hold that was previously applied and now in resolved status, it removes that hold from the list of approved holds, and reset its status to created. That hold maintains its previous history records for that order, and further status modifications are added on to that history.

Table 1. Add holds screen, order holds
Fields Description
Hold Type Select the hold type you want to apply to the order from the drop-down list.
Reason Enter the reason for adding this hold to the order.

Click Save to close this screen and apply the selected hold to the order.