Compliance services

Compliance services supply the ability to customize items for a buyer that meet that buyer’s detailed specifications.

For example, a vendor may supply a refrigerator that can be customized with a department store chain’s brand, Big Store. When the refrigerator is shipped, it has a small emblem that identifies it being the department store brand and all the supporting materials, such as warranties and mail-in rebates, are specific to the department store, rather than the original vendor.

To support buyer compliance, the Requires_VAS_Compliance flag must be enabled in the Buyer Organization configuration. This indicates that the buyer may have orders for items that are made to its specifications.

When configuring information about the buyer, you can identify item classifications that should have a compliance service performed upon it. This compliance service defines activities that should be performed to prepare the items in that item classification to meet the buyer’s requirements. Items which require compliance services to be performed can not be kits.

For example, there may be a classification of "Music CDs". For all music CDs that this buyer purchases, a sticker advertising a new music service is applied to the CD case. When configuring the buyer to support this scenario, a compliance service is created to describe how to apply the sticker. This compliance service is then associated with the Item Classification "Music CDs" in the buyer’s compliance services configuration.