Troubleshooting and tuning

You can review the information about troubleshooting and tuning for optimal performance.

The Access Manager is not working
SQL net connect string error
Failed to change user class
Could not locate analytics.properties file error
When performing custom authentication, if an error "Could not locate the file analytics.properties in the classpath" displays, ensure that the analytics.properties file is located in the correct path.
Reports not working on Db2 in a sharded environment
Tuning Sterling Business Intelligence reports
All of the reports for Business Intelligence are based on SQL statements; therefore, tuning the SQL underlying the reports and sub-reports is recommended. You can avoid complicated SQL reports by breaking the reports up into sub-reports.
Tuning your Business Intelligence installation
Tuning your Business Intelligence installation involves sizing the servers where the installation is installed.
Unable to view data in the reports