Modifying a lost reason

You can modify a lost reason.

About this task

To modify a lost reason:

Procedure

  1. From the tree in the application rules side panel, choose
    Opportunity > Lost Reason. The Lost Reasons window displays in the work area.
  2. Select the applicable lost reason and choose the Details icon. The Lost Reason Details window displays.
  3. In Short Description, enter a brief description of the lost reason.
  4. In Long Description, enter a more detailed description of the lost reason.
  5. Choose the Save icon.