Resetting passwords through other protocols

You can reset passwords by configuring other protocols such as SMS. You must configure a new password policy to allow password reset through the new protocol.

About this task

To enable this:

Procedure

  1. Configure the RESET_PASSWORD.ON_REQUEST event to send a message.
  2. Set the ResetType to an appropriate protocol. For example, ResetType=SMS.
  3. Call the requestPasswordReset API with ResetType=SMS.
  4. The RESET_PASSWORD.ON_REQUEST event processes the request and sends the message to the user along with the request ID.
  5. Call changePassword API with ResetType=SMS and the request ID as given in the message to change the password.

Results

Note: A Password Request purge agent is provided to clear the PLT_PWD_REQ table.