Searching for a service work order

About this task

To search for applicable service work orders:

Procedure

  1. From the navigation bar, select Order > Service Work Order Console. The Work Order Search By All Attributes screen displays.
  2. Enter the search criteria for the work order as applicable. For more information about this search criteria, see Table 1.
  3. When you've entered the applicable information, click Search. The Work Order List screen displays.
  4. Select the checkbox of the service work orders for which you want to view details, and click the View Details action. The Work Order Details screen displays where you can view details for the service work order you selected.