You can choose to modify an instruction description, or the modify the instruction type
from either manual text to a predefined set of instruction or from a predefined set of instruction
to a manual text.
About this task
You can modify
an instruction from the Service Instructions screen.
Procedure
- Navigate to the Service Instructions
screen. To navigate to the Service Instructions screen, perform the
following steps:
- Log in to Sterling Business Center as an Item
Administrator.
- The application home page is displayed. Click the Products tab.
- From the Products home page,
click Find Service in the Catalog dashlet.
- In the Service Search screen, click Search to
view a list of all the available services. Alternatively, use either
the Basic Search or the Advanced Search option to narrow
down the list of services displayed.
- In the Services panel that is displayed, click the Service
ID hyperlink.
- The Primary Information screen is displayed. In the Related
Tasks panel, click Manage Instructions.
The Service Instructions screen is displayed.
- From the Manage Instructions for type drop-down
list, select an instruction type to view all the instructions pertaining
to the selected instruction type. The list displays all the configured
service instruction types.
- In the Instructions panel
of the Service Instructions screen, perform the following steps:
- Select the instruction row that you want
to modify.
The Details area is
populated with the details of the selected instruction.
- In the Details area, make the
necessary modifications.
- Click Save in the
Service Instructions screen.
The services
instruction is modified.