Modify the details of a special service associated to a product item

You can modify the details of the associated special service, such as the service quantity required for a specified quantity of the item and the skill sets required for the service.

About this task

To modify a product item associated to a service:

1. Navigate to the Product Item Associations screen. To navigate to the Product Item Associations screen, perform the following steps:
   1. Log in to Sterling Business Center as an Item Administrator.
   2. The application home page is displayed. Click the Products tab.
   3. From the Products home page, click Find Service in the Catalog dashlet.
   4. In the Service Search screen, enter the search criteria, and then click Search to view a list of all the available provided services. Alternatively, use either the Basic Search or the Advanced Search option to narrow down the list of provided services displayed.
   5. In the Services panel that is displayed, click the Service ID hyperlink. Alternatively, double-click the row containing the Service ID.
   6. The Primary Information screen is displayed. In the Related Tasks panel, click Manage Product Item Associations.

      The Product Item Associations screen is displayed.

2. From the Item panel, select the item that you want to modify.
3. You can modify the following details of the Special service for the selected item:
   1. the effective start date from which the association becomes active
   2. the effective end date until which the association remains active
   3. the associated quantity that is relevant to this association
   4. the priority of the association
4. Click Save in the Item Details screen.

   The product item associated to the special service is modified.