Modify the details of a provided service associated to a product item

You can modify the details of the associated provided service, such as the service quantity required for a specified quantity of the item and the skill sets required for the service.

About this task

To modify a product item associated to a service:

1. Navigate to the Product Item Associations screen. To navigate to the Product Item Associations screen, perform the following steps:
   1. Log in to Sterling Business Center as an Item Administrator.
   2. The application home page is displayed. Click the Products tab.
   3. From the Products home page, click Find Service in the Catalog dashlet.
   4. In the Service Search screen, enter the search criteria, and then click Search to view a list of all the available provided services. Alternatively, use either the Basic Search or the Advanced Search option to narrow down the list of provided services displayed.
   5. In the Services panel that is displayed, click the Service ID hyperlink. Alternatively, double-click the row containing the Service ID.
   6. The Primary Information screen is displayed. In the Related Tasks panel, click Manage Product Item Associations.

      The Product Item Associations screen is displayed.

2. From the Item panel, select the item that you want to modify.
3. You can modify the following details of the Provided service for the selected item:
   1. The number of units of the service
   2. The number of item quantity
   3. Whether to hold the service scheduling till the associated line is completed or not
   4. The offset duration
   5. Whether the service must be completed before or after delivery
   6. Service skill
4. Click Save in the Item Details screen.

   The product item associated to the provided service is modified.