Entering a resource's route
Typically, a resource has to perform more than one service on a given day. The sequence in which services are completed can be determined ahead of time to ensure an optimal route with the minimum amount of time and distance in between each stop.
If you have already determined your resource's route for a day, you can use the route entry functionality of Sterling Order Management System Software to record which stop number corresponds to which appointment.
This can be done in the following steps:
- Search for service work order appointments
- View service work order appointments
- Assign stop numbers to appointments for a resource