Create a special service in Sterling Business Center

A special service is any additional service that can be provided for a product item, in an order. For example, you may want to provide gift wrapping as a special service for a book item. In this scenario, you can create the special service as gift wrapping, which can be offered when a customer orders the book.

About this task

A special service item is uniquely defined by its service ID.

Note: A provided service must always be associated with an item. You cannot configure a special service to be sold by itself as a stand alone service.

You can create a special service from the Create Service screen.

To create a special service:

Procedure

  1. Navigate to the Create Service screen. To navigate to the Create Service screen, perform the following steps:
    1. Log in to Sterling Business Center as an Item Administrator.
    2. The application home page is displayed. Click the Products tab.
    3. From the Products home page, click New Service in the Catalog dashlet.

      The Create Service screen is displayed.

  2. In the Create Service screen that is displayed, perform the following steps:
    1. In the Select the type of service to be created area, select the Special Service radio button.
    2. In the Service ID* text box, enter the unique service identifier.
    3. Click Save.
      Note: * indicates that the field is mandatory.

      The service is created and the Primary Information screen is displayed.