Associate an up-sell item to an item

You can assign an alternative item that is of a higher value as compared to the original item. Such an alternative item is called an up-sell item.

About this task

For example, in the inventory you may have books with two binding types: hard bound and book bound. When you create a catalog item for the book with book bound type of binding, you can associate the hard-bound book, which is more expensive, as an up-sell item. When the customer orders the book of book-bound type, you can notify the customer about the hard-bound book.

You can associate an up-sell item to an item from the Item Associations screen.

To associate an up-sell item to an item:

Procedure

  1. Navigate to the Item Associations screen. To navigate to the Item Association screen, perform the following steps :
    1. Log in to Sterling Business Center as an Item Administrator.
    2. The application home page is displayed. Click the Products tab.
    3. From the Products home page, click Find Item in the Catalog dashlet.
    4. The Basic Item Search screen is displayed. Click Search to view a list of all available items. Alternatively, you can use either the Basic Search or Advanced Search option to narrow down the list of items displayed.
    5. In the Items panel with the list of items that is displayed, click the Item ID hyperlink of the item.
    6. The Primary Information screen is displayed. In the Related Tasks panel, click Manage Up-Sells.

      The Items Associations screen is displayed.

  2. In the Items area that is displayed, click Add.
  3. The Add Association Item dialog box is displayed. Perform the following steps:
    1. In the Item ID* box, click the Search icon to search for an Item ID. The Basic Item Search dialog box is displayed. Enter the search criteria, and click Search to view the list of available items. You can use either the Basic Search or Advanced Search option to narrow down the list of items displayed. In the search results list that is displayed, select the item that you want to associate as an alternative item, and click Select.
      Note: A bundle item cannot be associated to any other item.
    2. Select an Effective Start Date*. Click the Calendar icon to view the calendar, and select a date. The effective start date is the date from which the association becomes active.
    3. Select an Effective End Date*. Click the Calendar icon to view the calendar, and select a date. The effective end date is the date until which the association remains active.
    4. In the Associated Quantity* text box, enter the quantity of the associated item that is relevant to this association.
    5. In the Priority field, enter the priority of the associated item. An association with the highest priority is displayed first in the list of associations displayed in the Web channel application.
    6. Click Save to save the details, and close the dialog box.
      Note: * indicates that the field is mandatory.

      The up-sell item is associated to the item.