Associate a cross-sell item to an item

You can associate a cross-sell item to an existing item to promote an optional component or accessory item, which when combined with the original item makes a better package. For example, for a Television item you an associate a DVD player as a cross-sell item. A DVD player along with a Television provides a better package for the customer.

1. Navigate to the Items Associations screen. To navigate to the Items Associations screen, perform the following steps:
   1. Log in to Sterling Business Center as an Item Administrator.
   2. The application home page is displayed. Click the Products tab.
   3. From the Products home page, click Find Item in the Catalog dashlet.
   4. The Basic Item Search screen is displayed. Click Search to view a list of all available items. Alternatively, you can use either the Basic Search or Advanced Search option to narrow down the list of items displayed.
   5. In the Items panel with the list of items that is displayed, click the Item ID hyperlink of the item.
   6. The item details are displayed in the Primary Information screen. In the Related Tasks panel, select Manage Cross-Sells.

      The Items Associations screen is displayed.

2. In the Items area that is displayed, click Add.
3. The Add Association Item dialog box is displayed. Perform the following steps:
   1. In the Item ID* box, click the Search icon to search for an Item ID. The Basic Item Search dialog box is displayed. Enter the search criteria, and click Search to view the list of available items. You can use either the Basic Search or Advanced Search option to narrow down the list of items displayed. In the search results list that is displayed, select the item that you want to associate as an alternative item, and click Select.
      Note: A bundle item cannot be associated to any other item.
   2. Select an Effective Start Date*. Click the Calendar icon to view the calendar, and select a date. The effective start date is the date from which the association becomes active.
   3. Select an Effective End Date*. Click the Calendar icon to view the calendar, and select a date. The effective end date is the date until which the association remains active.
   4. In the Associated Quantity* text box, enter the quantity of the associated item that is relevant to this association.
   5. In the Priority field, enter the priority of the associated item. An association with the highest priority is displayed first in the list of associations displayed in the Web channel application.
   6. Click Save to save the details, and close the dialog box.
      Note: * indicates that the field is mandatory.

      The cross-sell item is associated with the item.