Assign values to the extended fields for a service

You can specify the values for all the extended fields from the Extended Fields screen.

About this task

The extended fields displayed on the Extended Fields screen are populated from the YFS_ITEM table. All the columns from the extended YFS_ITEM table are displayed as fields on the Extended Fields screen.

To assign values to the extended fields for a service:

Procedure

  1. Navigate to the Extended Fields screen. To navigate to the Extended Fields screen, perform the following steps:
    1. Log in to Sterling Business Center as an Item Administrator.
    2. The application home page is displayed. Click the Products tab.
    3. From the Products home page, click Find Service in the Catalog dashlet.
    4. In the Service Search screen, click Search to view a list of all the available services. Alternatively, use either the Basic Search or the Advanced Search option to narrow down the list of services displayed.
    5. The Service Search screen is displayed. In the Services panel that is displayed, click the Service ID hyperlink.
    6. The Primary Information screen is displayed. In the Related Tasks panel, click Manage Extended Fields.

      The Extended Fields screen is displayed.

  2. Enter the values for the extended fields that are displayed. However, if the extended field is associated to a Classification Purpose, the Search icon is displayed adjacent an extended field. Click the Search icon. A dialog box with the classification values for the extended field is displayed. Perform the following steps:
    1. Select a classification value from the tree.
    2. Click Select to select the classification and close the dialog box.

      The classification value is displayed in the boxes pertaining to extended fields.

  3. Click Save.

    The values to the extended fields are assigned for a service.