Integrating with JDA
The IBM-JDA integration provides the operational components that businesses need to build an "omni-channel promises meet real-world delivery" customer experience. Today's customers expect a seamless shopping experience across all channels. To meet customer expectations, businesses must provide products to customers in any channel and deliver products when customers expect. Thus, businesses want to achieve optimal fulfillment and reliable product delivery.
JDA's powerful suite of planning and execution solutions integrated with IBM's market-leading Commerce suite help orchestrate a synchronous shopping and purchasing experience across all touchpoints and fulfillment scenarios. The out-of-box integrations simplify the task of implementing these components.
- Efficient order fulfillment that is based on demand and labor availability.
- A single view of customers, items, pricing, promotions, inventory, transactions, integrated business services, rules, and processes.
- Visibility into "why" the plan is the best plan for executing a strategy.
- Overall order and inventory visibility that provides a full, end-to-end view of orders and inventory.
- Eliminated redundant and obsolete inventory across the supply chain.
- Lowered costs and improved fulfillment and execution throughput.
- An increase in inventory turns and the accuracy of store forecasts.
- A reduction in slow-moving inventory and stockouts.
- Lowered expedited shipping costs.
The integration provides the following operational components:
- The Sterling Order Management System Software
order and inventory components provide highly configurable order management capabilities
in a single, central order repository, and global inventory coordination across sites and
enterprises. The components provide these additional benefits:
- Configurable inventory thresholds and alert management.
- Dynamic, rule-based allocation across internal and external fulfillment locations.
- A flexible, intelligent UI for Call Center customer service representatives and Store store associates.
- The JDA Demand solution provides
holistic, accurate forecasts with an array of customer-focused capabilities across demand
management, enabling customers to:
- Increase demand visibility across the entire trading network to achieve better efficiency and performance.
- Understand and create a single view of consumer demand to read and respond to changing market conditions.
- Improve the performance and accuracy of forecasting capabilities resulting in optimized inventory levels and improved inventory turns.
- Orchestrate pricing and promotion strategies across all product life cycles to proactively control the market in a profitable manner.
- The JDA Warehouse Management solution spans a
robust functional spectrum, enabling customers to:
- Improve distribution center efficiency, labor productivity, and customer service.
- Decrease distribution costs and inventory levels.
- Increase visibility, agility, accuracy, and throughput.
- The JDA Transportation solution optimizes and
executes the strategic, tactical, and operational aspects of a complex, multi-modal transportation
network, enabling customers to:
- Improve operational efficiency by producing transportation plans that adhere to supply chain planning and execution constraints.
- Reduce transportation costs by optimizing the costs and allocations of private, dedicated fleets and common carriers simultaneously.
- Increase customer satisfaction by implementing advanced scheduling capabilities that include integrated load building, dock scheduling, and iterative optimization based on real-time execution.