Delivery Service and Scheduling
Delivery Service and Scheduling enables you to provide specific appointment times to users. Also, you can guarantee that a certified professional is with your customer to handle any work that a customer needs.
Order fulfillment is becoming more and more complex. Due to higher customer expectations, it is
no longer enough to only fulfill the product order, but also necessary to up-sell and cross-sell
while providing excellent customer service after an order has been successfully fulfilled. Sterling™ Order Management System Software provides complete visibility to delivery and service scheduling as follows:
- Delivered services
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Enables you to provide specific appointment times for your customer and track execution through work orders.
- Provided services
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Enables you to provide a certified professional, either internal or external, to handle installation. Additionally, you can track the available capacity to determine and schedule exact appointments.