You can create an event rule.
About this task
To create an event rule:
Procedure
- From the tree in the application rules side
panel, choose Document Specific > (Document Type) > Fulfillment >
Monitor Events. The Monitor Events window displays.
- From the Monitor Events list, choose the Create
New icon. The Monitor Events Details window displays.
- Enter information in the applicable fields.
Refer to Table 1 for
field value descriptions.
- Choose the Save icon.
Table 1. Monitor event details pop-up window
Field |
Description |
Event ID |
Enter the event ID. |
Description |
Enter a brief description of the event. |
Requires Realert |
Select this field if you want users to be re-alerted if the
issue has not been resolved within a certain timeframe. |
Realert Interval |
If you selected Requires Realert, enter the interval (in hours)
that re-alerts should be sent. |
Automatically Resolve Alerts |
This flag must be checked to trigger a monitor event every
time an alert condition is detected on an order. To trigger an alert
only once when the alert condition is met, uncheck this flag. |
Event Identified By |
Shipment |
Select this field if you want two or more alert conditions
to be treated the same if they belong to the same shipment. |
Service To Be Invoked |
Select the alert service to be invoked should the event consolidation
rule conditions be met. |
Aggregate And Invoke Service For |
Shipment |
Select this field if you want only one alert to be raised for
a shipment when alert conditions are detected. |
Results
In most cases the attributes that identify
an event should be a subset of the attributes that specify event aggregation.