System management tasks overview

The System Management Console allows you to monitor the application in real-time so that problems can be acted upon immediately.

You can perform the following tasks in the System Management Console:

• Monitoring Sterling Order Management System Software Application Platform
• Accessing the System Management Console
• Navigating in the System Management Console
• Restricting Access to the System Management Actions
• Resolving Problems with Application Server Response Time
• Resolving Application Server Down Alerts
• Resolving Problems with API Response Time
• Resolving Problems with Agent Server Pending Tasks
• Resolving Problems with JMS Queue Number of Messages
• Tracing a Component
• Stopping a Component Trace
• Viewing Application Server Cache Information
• Clearing Database Cache for an Application Server
• Disabling Cache or Changing Database Cache Limits for an Application Server
• Viewing Application Server Properties
• Shutdown, Suspend, or Resume an Agent or Integration Server Instance
• Starting an Agent Server
• Starting an Integration Server
• Scheduling an Agent
• Increasing Threads on an Agent or Integration Server Instance
• Viewing Properties for an Agent or Integration Server Instance
• Changing Monitor Groupings
• Setting Notification of an Application Server Shutdown
• Setting Notification of an Agent or Integration Server Unexpected Termination
• Setting Notification of Threshold Reached or Exceeded
• Starting the Health Monitor Agent

This section explains the basics of monitoring and how to get started.

Various statistics about each of the system components are collected behind the scenes while the application is running. These statistics are persisted into the Sterling Order Management System Software Application Platform database at intervals of 10 minutes. This is referred to as the "persist interval" through-out this document.