System Management Console Tasks

You can perform many tasks within the System Management Console.

Access the system management console
When you access the system management console, ensure you have enough memory, and that the Applications Manager are not open.
System management console screens
The screens within the System Management Console display the current state of various components within the entire Sterling Order Management System Software Application Platform.
Restricting access to the system management actions
It is possible to restrict access to certain actions available in the System Management Console.
Resolving problems with application server response time
If an application server's response time is too high, the users of the Application Consoles have difficulty performing their tasks because of the long delay in screen loads and updates.
Resolving application server down alerts
When an application server goes down unexpectedly, it should be brought back up immediately to ensure that users of the Application Consoles are not impacted.
Resolving problems with API response time
To ensure that the throughput of the application is at optimal levels, the APIs must be executing with good response times. API response times can also affect Application Console users because the Application Consoles retrieve and update all information using APIs.
Resolving problems with agent server pending tasks
To maximize the throughput of the application, the agents must be able to process all of the pending tasks within an acceptable time frame. If an agent is not able to process its tasks fast enough, the pending jobs accumulate and cause a bottleneck in the system.
Resolving problems with JMS queue number of messages
To ensure that the integration points between Sterling Order Management System Software Application Platform and other systems that are using JMS messaging queues are working properly, monitor the number of messages in the queues.
Tracing a component
Tracing is a valuable tool that can be used to investigate various problems while a component is running. When trace is turned on for a component, additional messages are output that help you to determine the problem.
Enabling an agent trace
You can enable a trace on your agent server.
Viewing application server cache information
You can view the cache information for either the global memory cache or the table level cache.
Clearing database cache for an application server
You can clear the database cache for an application server.
Disabling cache or changing database cache limits for an application server
You can disable a cache entirely, or change the chache limits for an application server.
Viewing application server properties
The Server Properties screen displays a complete list of all properties and their corresponding values.
Shutdown, suspend, or resume an agent or integration server instance
You can shutdown, suspend, or resume one or more agent or integration server instances.
Starting an agent server
The agentserver utility starts processes that execute the transactions generated by the time-triggered transactions (agents).
Starting an integration server
You must start an integration server instance before using it.
Scheduling an agent
The triggeragent utility is used for scheduling agents (time-triggered transactions).
Temporarily increasing threads on an agent or integration server instance
You can temporarily increase threads on an agent or integration server instance; however, if the agent is restarted, those changes will be lost.
Viewing properties for an agent or integration server instance
You can view the properties of an actively running agent or integration server.
Changing monitor groupings
You can change the components that have been grouped into a monitor group.

Parent topic: System Management Console