Return refund summary

You can view any charges, taxes, and discounts that have been applied to the base amount of an return at both the header and line level.

Refer to the Return table for more information about field descriptions of the return header panel seen in this screen.

Table 1. Return refund summary screen, summary
Fields Description
Summary The summary panel provides the price, discount, charges and taxes for an return and the return line.

You can view all of the charges that exist against a return by selecting Overall.

You can view only the charges that are still open against the return by selecting Open.

You can view only the charges that have been invoiced for the return by selecting Invoiced.

Important: If you have selected the Overall view, be aware that the amounts displayed are subject to change due to cancellations, over-shipments, over-receipts, and so on.
Price The price at the header and line levels before any discounts, charges, or taxes have been applied to it.
Total Charges Any additional charges at the header and line levels. Click the link under the Header level row to view the return charges and select the link under Line level to view the line charges. This link takes you to different screens based on the type of summary selected.
Taxes Any additional taxes at the header and line levels. Click the link under the Header level row to view the return taxes and select the link under Line level to view the line taxes. This link takes you to different screens based on the type of summary selected.
Totals The total of Price, Discount, Charges, and Taxes at the header and line levels.

A line summary inner panel displays prices on a line level. If there are any pickup request charges, a pickup request summary inner panel also displays with details regarding any price-related information regarding pickup requests.

Table 2. Return refund summary screen, line summary
Fields Description
Line # The line number. Click this link to view the Return Line Detail screen.
Item ID The item ID.
PC The item classification such as first quality, second quality, or finished good.
UOM The item’s unit of measure.
Quantity The quantity of the line item that has been returned.
Unit Price The price of the line item.
Extended Price The extended price represents the total of quantity multiplied by the unit price.
Fees The fee applied to the associated line. Click the hyperlink to view the Overall Return Charges, and Invoiced Return Charges.
Charges The total charges applied the associated line. Click the hyperlink to view the Overall Return Charges, and Invoiced Return Charges.
Tax The total taxes applied to the return line. Click the hyperlink to view the Overall return charges, Remaining Return Taxes and .
Line Total The total cost of the return line after any additional charges, taxes, and fees have been applied.
Table 3. Return refund summary screen, service request or delivery request summary
Fields Description
Line Number The service or delivery request’s line number. Click this link to view the appropriate request detail screen.
Item ID The service or delivery request’s item ID.
UOM The service or delivery request’s unit of measure.
Quantity The service or delivery request’s quantity requested.
Unit Price The service or delivery request’s unit pricing.
Extended Price The service or delivery request’s extended price.
Option Price The price of any additional service options associated with the service or delivery request.
Discount The service or delivery request’s discount. Click this link to view the appropriate line charges.
Charges The service or delivery request’s charges. Click this link to view the appropriate line charges.
Taxes The service or delivery request’s taxes. Click this link to view the appropriate line taxes.
Line Total The service or delivery request’s line grand total charges.