Return line instructions

You can add special instructions, such as packaging or handling instructions, to a specific line item.

Refer to the Return Line table for more information about field descriptions of the return line header panel seen in this screen.

Table 1. Instructions window
Action	Description
Delete Instruction	This action enables you to delete the selected instructions. Upon clicking this action, an alert window appears to confirm the deletion of instructions.
Fields
Instruction Type	The type of instruction, such as Gift, Pick, Pack, Ship, or Other.
Text	The specific instructions to be performed on the order. Specify the instruction URL next to the Instructions URL icon.

You can also use the Instructions window for:

Adding an Instruction - You can add instructions that add a customer's notes to each return line. Instructions are created to inform the individual responsible for packing the return of the Buyer's special requests. Select the Add icon to add the instruction lines and enter the relevant information in the fields as discussed in the Instructions table.
Modify an Instruction - The information in the Return Line Instructions screen can be modified by entering the modified information and selecting Save.