Return audits

You can view audits logged against a return. An audit is logged against a return when any type of modification is made to the return.

Refer to the Return table for more information about field descriptions of the return header panel seen in this screen.

Table 1. Return audits screen, audits
Action	Description
View Details	This action takes you to the Return Audit Details screen for the selected audits.
Fields	Description
Order Created in Sterling	The date and time the order was created.
Audit #	The audit identification number. Click on the Expand All button, the audit details for each audit are expanded. If you click on the Collapse All button, the audit details for each audit are collapsed. Detail # - The audit details identification number. Click this link to go to the Return Audit Details screen. Order Line Related Info - Any information related to order lines impacted by the modification, including: Item ID - the item associated with the audit. Item Description - a brief description of the item. Line Number - the line number associated with the audit. Click this link to view the Return Line Detail screen. Modification Level - The level of modification for the corresponding audit detail such as header or line. Modification Type - The type of modification, such as change payment status or change carrier, for the corresponding audit detail.
Date	The date and time the modification was carried out.
Modified By	The user that performed the modification.
Reason	The reason the modification occurred and any additional information explaining the modification entered by the user.
Modification Levels	A comma separated list of all levels of modification for the audit.
Modification Types	A list of the types of modifications for the audit. There is a maximum of three items shown with an ellipsis on the third line if there are more items.