Order
The topics in this section will walk you through the order-related
configurations such as automatic notes logging, customer appeasement
reasons, order notes reasons, price override reasons, and price match
statuses that are used by other applications.
Managing order-related configurations
In Sterling Business Center , you can manage order-related configurations such as automatic notes logging, customer appeasement reasons, order notes reasons, price override reasons, and price match statuses that are used by other applications.
Managing cancellation reason codes
A cancellation reason code can be used during order cancellation process. For example, "product no longer available", "change of mind", and so on.
Setting up price match rules
You can configure the criteria that determines when a price match can be performed on a product in an order.
Setting up reservation rules
You must set up the reservation rules so that the correct inventory information is displayed when you want to create or modify an order.
Setting up gift options
You can set up gift options for the products that are shipped, picked up, or delivered.