Installing IBM Sterling Call Center

You can install Sterling Call Center on premises by using two approaches, on containers, and by using the command line, also known as a traditional file-based installation.

Installing Sterling Call Center on containers

For installing Sterling Call Center on containers, see:

For information about deploying Sterling Call Center in containers that is integrated with Sterling Order Management System Software, see Configuring callCenter parameter.
For information about deploying Sterling Call Center in containers independently, see Call Center (CallCenter) Custom Resource.
For information about building and deploying customization in containers, Customizing IBM Sterling Call Center.

Installing Sterling Call Center - traditional installation

For installing Sterling Call Center by using the file-based traditional approach, use the following links:

For installing the mashup server, see Installing IBM Sterling Call Center using command line.
For installing the UI, see Setting up IBM Sterling Call Center.

You can perform the following post-installation tasks to customize the application.