Configuring address questions

You can define a set of questions that the customer can be asked when it is determined that additional address information is required.

Defining address question groups
You can define address question groups.
Modifying address question groups
You can modify address question groups.
Deleting address question groups
You can delete address question groups.
Defining address questions
You can define address questions.
Modifying address questions
You can modify address questions.
Deleting address questions
You can delete address questions.
Defining capacity impact
You can define capacity impact for an answer option which is added to the capacity demand on the order, based on service type.
Modifying capacity impact
You can modify capacity impact.
Deleting capacity impact
You can delete capacity impact.
Rearranging address question entities
The questionnaire tree represents how the questionnaire appears in the console. By arranging question groups, questions, and answer options, and you modify how you want the questionnaire to appear in the console.

Parent topic: Configuring cross application service execution components