Adding remaining service request charges

About this task

To add the remaining service request charges:

Procedure

  1. From the Charges table, choose the Add icon. A new row displays in the Charges table.
  2. From the Charge Category drop-down list, select the category of the new charge.

    The drop-down list displays all service request charges and discount charges. Consult your system administrator to determine which charges to use as service request taxes and fee taxes.

Results

Table 1. Remaining charges
Fields Description
Charge Category The name of the charge category. Select the appropriate charge category from the drop-down list.
Charge Name The name of the charge. Once you select the charge category, this field is populated with a drop-down list. Select the appropriate charge name.
Charge Amount The amount of charge applied at the header level.

After making changes to the Charges panel, click Save to update the remaining service request charges. The Modification Reason screen displays. Enter the appropriate reason code and text, and click OK.