Searching for a service work order

About this task

To search for applicable service work orders:

Procedure

  1. From the navigation bar, select Order > Service Work Order Console. The Work Order Search By All Attributes screen displays.
  2. Enter the search criteria for the work order as applicable. For more information about the search criteria, see Table 1.
  3. When you have entered the applicable information, click Search. This takes you to the Work Order List screen.
  4. Select the checkbox of the service work orders for which you want to view details, and click the View Details action. This takes you to the Work Order Details screen for the service work order you selected.