Assign an alert to a user to identify the user who is responsible for investigating or
resolving the alert.
Procedure
-
Log in to Order Hub.
-
Click Alerts from the menu and search for the alert that you want to
assign.
-
Assign the alert.
You can assign an alert to a user from various places.
- From the Alert search results page, you can assign multiple alerts to a
single user.
- Select one or more rows for the alerts that you want to assign.
- Click Assign to user from the table header.
- Search for a user.
- Choose a user and then click Save.
- From the Alert details page.
- Select Actions > Assign to user.
- Search for a user.
- Choose a user and then click Save.
Alternatively, to unassign the alert, select
Unassign.