Starting a receipt (returns)

Start a receipt to prepare to record paper-based receipts for releases or shipments that you intend to receive at the return node.

Procedure

  1. Log in to Order Hub.
  2. Click Orders > Returns from the menu.
  3. Search for the return release for which you want to start a receipt.
    Tip: Under Search for, select Return release to search for release lines only.
  4. Select a search result to go to the Return release details page.
  5. Click Actions and choose either Start receipt or Report/record receipt.
    • Click Start receipt to simply start a receipt but you do not have anything to record right now.
    • Click Report/record receipt to start a receipt and record the actual lines that you are receiving.
  6. Specify receipt details.
    Receipt number
    The receipt number to use. If you do not enter a value, the system automatically generates a unique number.
    Receiving node
    The node that is receiving the return.
    Order number
    This field is populated with the return order number.
    Release number
    This field is populated with the return release line number.
    Pro number
    The unique progressive or serial number that is assigned by the carrier to identify and track a specific shipment.
    Receipt date
    The receipt start date. The default value is today.
    Buyer
    The buying organization.
    Seller
    The selling organization.
    Number of pallets
    The number of pallets. If you do not specify a number, the value is set to 0.
    Number of cases
    The number of cases. If you do not specify a number, the value is set to 0.
  7. If you chose Start receipt in the previous step, you can now use the Report/record receipt action to record the actual lines and quantities that you are receiving. After receiving the necessary items, use the Close receipt action to close the receipt.