User groups

User groups are a collection of users who perform a similar task. For example, a group of customer service representatives can be grouped into a Customer Service Representative user group.

BOPIS deployment accelerator adds the following user groups for Sterling Order Management System Software:
  • Store Associate
  • Store Manager
  • Frontdesk Store Associate
  • Backroom Store Associate

User groups allow for ease of role segregation. Users belonging to a particular user group have appropriate resource permissions to access the Sterling Order Management System Software Application Console.

Viewing user groups

To view user groups, perform the following steps:
  1. From the Application Console menu, click Configuration > Launch Applications Manager. The Applications Manager opens in a new window.
  2. From the menu, click Applications > Application Platform.
  3. Expand Security, and click Groups. The Group Details window opens.